Privacy policy

Privacy Policy

At CleverCart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Full name
Phone number
Email address
Billing and delivery address
Order and purchase details
Information you provide when contacting our customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm orders and contact you regarding your purchase
Provide customer support
Process refunds, returns, or exchanges
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Send promotional or marketing communications where permitted and where you have provided consent

3. Payment Information

Payments may be processed through secure third-party payment providers. CleverCart does not intentionally store your complete payment card information on our servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and provide relevant marketing.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

Delivery and shipping companies
Payment processors
Shopify and related service providers
Website and analytics providers
Customer support and technology providers

These parties receive only the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services. CleverCart is not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children to knowingly provide personal information. We do not intentionally collect personal information from children.

9. Your Privacy Rights

Depending on applicable UAE laws and regulations, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the details below.